A Shopify chatbot that knows your store policies.
No app-store subscription maze. We add one line of code to your theme and Sifra starts answering shipping, payment and return questions, in your brand colours.
The chat in the corner of this page is Sifra, live. Ask it anything.
Everything a small Shopify store needs from chat.
You don't need an enterprise help desk. You need quick, correct answers and a way to jump in when it matters.
Installed in minutes
One script line in your theme's layout file. We can add it for you, and removing it is just as easy.
Your policies, word for word
Shipping zones, returns, exchanges, sizing. Sifra repeats what you approved, never a guess.
Live chat on your phone
Shoppers tap “Talk to a person” and you reply from the Sifra Chat app or your web inbox.
Leads when you're away
Name, email and question, sent to your inbox and saved in your dashboard.
Matches your brand
Your logo, colours and greeting. It looks like part of your store, not a bolt-on.
Predictable price
A setup fee and a flat monthly price. No per-conversation charges and no AI token bills.
Live on your Shopify store in 2–3 working days.
Send your FAQs and policies
Or just your store link. We'll draft the first answers for you.
We build and install
Branded bot, added to your theme with one line of code.
Approve and go live
Test it, ask for tweaks, then switch it on.
It won't promise what you don't offer.
Sifra answers only from your approved answers. If a shopper asks something new, it says so and brings you in.
Shopify chatbot questions
How is Sifra added to Shopify?
With one line of code in your theme (theme.liquid). We add it for you during setup if you share collaborator access, or send you the line to paste.
Does it work with my Shopify theme?
Yes. The chat runs in its own sandbox, so it works with Dawn and other Online Store 2.0 themes without style conflicts.
Can it track orders?
No. Order-specific questions are handed to you on live chat, so shoppers get a correct answer from a person.
Which languages does it speak?
Any language your customers use: English, Spanish, French, Arabic, Hindi, Bangla and more. It answers from your own Q&A and understands different wordings and common spelling mistakes.
How much does it cost?
Starter is $49 setup + $19/month, Business $129 + $29/month (adds live chat), Premium $249 + $49/month. See all plans.
Also see: WordPress chatbot · WooCommerce chatbot · বাংলা চ্যাটবট · Live chat + chatbot · FAQ
Put a helpful chat on your Shopify store.
Share your store link and we'll send a free demo bot with your own policies.