The bot answers first. You step in when it matters.
Live chat alone means someone has to watch it all day. A bot alone can frustrate customers. Sifra does both: instant answers for common questions, and a real person, on your phone, for everything else.
The chat in the corner of this page is Sifra, live. Ask it anything.
Why “bot first, human next” works.
Most chats are simple questions with a known answer. The few that aren't deserve a real person. Sifra sorts them for you.
Instant answers, 24/7
Hours, prices, location, delivery, bookings. Answered in seconds, even at 2 a.m.
One tap to a person
Visitors tap “Talk to a person”. You get a push notification in the Sifra Chat app and reply from your phone.
Shared team inbox
Business and Premium plans add team members, so whoever is free can pick up the chat.
No chat left hanging
Offline? Sifra says so politely and collects the visitor's name, email and question for you.
Full history
Every conversation, bot and human, in one timeline. See exactly what was said.
Gets better every week
Questions the bot missed show up in your dashboard. Add an answer once and the bot handles it next time.
Set up for you in 2–3 working days.
Tell us your common questions
We turn them into the bot's first answers.
Install and connect your phone
We add the chat to your website. You install the Sifra Chat app to get notified.
Answer only what needs you
The bot handles the routine. You handle the conversations that grow your business.
A bot that knows when to stop.
Sifra doesn't pretend to be human and doesn't guess. When a question is new, personal or urgent, it hands the visitor to you.
Live chat questions
Do I need to watch the chat all day?
No. The bot answers common questions on its own. You only get notified when a visitor asks for a person.
Which plans include live chat?
Business (2 team members) and Premium (5 team members). Starter includes the bot and lead capture, without live chat.
How do I reply on my phone?
With the Sifra Chat app for Android, which sends a notification for each new chat. On iPhone, the web inbox works in the browser.
What happens when I'm offline?
Sifra tells the visitor and collects their name, email and question. You get the lead by email and in your dashboard.
How much does it cost?
Business is $129 setup + $29/month (in Bangladesh: ৳4,000 + ৳1,000/month). See all plans.
Also see: WordPress chatbot · WooCommerce chatbot · Shopify chatbot · বাংলা চ্যাটবট · FAQ
Give visitors answers now and a person when they need one.
Book a free demo and try live chat with your own business answers.